Email during business hours, plus help articles and setup support.
48-hour response
Monday to Friday, 9:00–18:00 CET
- ✓ Email via the support widget
- ✓ Knowledge base and help articles
- ✓ Help connecting Jira, Azure DevOps, GitHub, or GitLab
Get help when you need it
Write to the people who built Ibis Flow. Support is the same on Story Studio, Estimation, Prioritisation, and the Suite.
Product team answers
Reply within 48 hours
Based in Germany
What you can expect
The same help whether you buy one module or the Suite.
What we help with
Getting started
- • Connect Jira, Azure DevOps, GitHub, or GitLab
- • Invite the team and set roles
- • First Story Studio, estimation, or prioritisation session
- • Write-back and workflow setup
Using it with the team
- • Ticket craft quality and review
- • Estimation sessions on connected work
- • Stakeholder ranking and published decisions
- • More than one team in the same organisation
Get in touch
Monday to Friday, 9:00–18:00 CET